Introduction

Welcome to Feather and Fell. These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Feather and Fell’s website if you do not accept all the terms and conditions stated on this page.

1. Company Information

Company Name: Feather and Fell

Contact Information:

Address: 38 Burnside Grove, Tollerton, Nottingham, NG12 4EB

Email: contact@featherandfell.com

2. Website Use

User Responsibilities:

Users must be at least 18 years old to use this website.

You agree not to use the website for any illegal or unauthorized purposes.

Prohibited activities include but are not limited to: tampering with the website, impersonating another person, and violating any laws.

Account Registration:

Users may need to register for an account to access certain features or make purchases.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products and Services

Product Information:

We strive to ensure that all product descriptions and images are accurate. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.

Pricing and Availability:

All prices are listed in GBP. Prices and availability of products are subject to change without notice.

We reserve the right to limit quantities and to discontinue any product at any time.

4. Orders and Payment

Order Process:

To place an order, add items to your cart and proceed to checkout. Follow the on-screen instructions to complete your order.

By placing an order, you are offering to purchase a product subject to these terms and conditions.

Payment Methods:

We accept various payment methods including credit/debit cards and PayPal.

Order Confirmation:

Once your order is placed, you will receive an email confirmation. We will also notify you when your order has been shipped.

5. Shipping and Delivery

Shipping Policy:

We offer various shipping methods. Shipping costs and delivery times vary depending on your location and the shipping method selected.

We currently ship within the UK and internationally.

Delivery Issues:

If there are any issues with delivery, such as delays or lost packages, please contact us immediately. We will work with the courier to resolve the issue.

6. Returns and Cancellations

Returns and Refunds:

Our returns policy allows you to return items within 14 days of purchase. Items must be in their original condition ("as new").

Refunds will be processed using the original method of payment and will be issued within 5 working days of receiving the returned item.

Order Cancellations:

Orders can be cancelled before they are shipped. Please contact us as soon as possible to cancel your order.

7. Liability and Disclaimers

Limitation of Liability:

Feather and Fell shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.

Warranty Disclaimer:

All products are provided "as is" without any warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

8. Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts in the UK.

10. Contact Information

Customer Service:

For any questions or concerns, please contact us:

Via the contact us page on our website

By emailing contact@featherandfell.com

Conclusion

By using our website, you agree to comply with and be bound by these terms and conditions. We reserve the right to amend these terms and conditions at any time